Privacy Policy

Easy Transfer Booking Service is committed to protecting your personal information and maintaining transparency in how we collect and use your data. This Privacy Policy explains what information we gather, why we collect it, and how we safeguard it when you use our website or book a journey with us.

1. Who We Are

Easy Transfer provides private hire and airport transfer services across the United Kingdom. When you make a reservation with us, we act as the data controller responsible for handling your personal information securely and lawfully.

2. Information We Collect

Booking Information

When you place a booking, we collect details such as your name, contact number, email address, pickup and drop-off locations, travel date and time, and passenger information. This data is necessary to arrange and manage your transfer efficiently.

Payment Details

Payments are processed securely through trusted third-party payment providers. We do not store your full card details on our servers. Payment information is encrypted and handled in accordance with industry security standards.

Website Usage Data

We may collect technical information such as IP address, browser type, device information, and browsing activity to improve website performance and enhance user experience. This data is collected through analytics tools and is used for service optimisation purposes.

3. How We Use Your Information

To confirm and manage your booking.
To communicate important updates regarding your journey.
To process secure payments.
To improve our services and website functionality.
To comply with legal and regulatory obligations.

4. Sharing of Information

In order to fulfil your booking, certain information may be shared with licensed drivers or operational partners responsible for completing your journey. Only relevant booking details are shared, and all partners are required to handle your information confidentially.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal requirements. Booking and transaction records may be kept for accounting and compliance purposes for a limited statutory period. Once data is no longer required, it is securely deleted.

6. Data Security

Easy Transfer applies appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems use secure encryption and restricted access controls to ensure your information remains protected.

7. Your Rights

Under data protection regulations, you have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data where legally permitted.
Withdraw consent where processing is based on consent.
Lodge a complaint with a relevant supervisory authority.

Requests regarding your data can be submitted using the contact details below.

8. Cookies

Our website uses cookies to improve browsing functionality and analyse visitor behaviour. You may adjust your browser settings to decline cookies, although this may affect certain features of the website.

9. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements or service improvements. The latest version will always be available on our website.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Easy Transfer Booking Service
Phone: +44 7888812244
Website: www.eazytransfer.co.uk
Email: info@eazytransfer.co.uk